49bd Privacy Policy

1.1 Personally Identifiable Information

When you create an account at 49bd, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our platform is for those aged 21 and above only)
• Email address
• Residential address
• National ID (NID) or passport number (when identity verification is required)

1.2 Financial Information

To process deposits and withdrawals, we collect:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit and withdrawal timestamps

We never store your full mobile banking PIN or password.

1.3 Technical Information

Information collected automatically while you use our platform:

• IP address and device type
• Browser type and operating system
• Session duration and page view history
• Cookie and local storage data (details below)
• Location data of the connecting device (up to city level)

1.4 Gaming Behavior Information

We store game play history, bet amounts, win and loss records, and bonus usage history. This information is used to ensure responsible gaming and to review your account.

2.1 Account Management and Identity Verification

We use your personal information for account registration, login security, and age verification. Only individuals aged 21 and above may open an account at 49bd.

2.2 Financial Transaction Processing

Deposits and withdrawals via bKash, Nagad, and Rocket are verified and recorded in compliance with the minimum deposit of ৳200 and minimum withdrawal of ৳1,000 rules.

2.3 Fraud Prevention and Security

We use technical information to protect your account from unauthorized access, fraudulent activity, and cyberattacks. If suspicious activity is detected, your account may be temporarily suspended.

2.4 Customer Support

Our 24/7 Bengali live chat support team can view your account information and transaction history to resolve your issues. This information is used for support purposes only.

2.5 Service Improvement and Personalization

By analyzing your gaming preferences and usage patterns, we prepare more relevant game recommendations and bonus offers for you. However, this analysis never reveals your personal identity to third parties.

2.6 Notifications and Communication

We send important account-related notifications to your email address — such as transaction confirmations, security alerts, and bonus updates. You may request to opt out of promotional messages at any time.

3.1 Payment Processors

Only the minimum necessary information is shared with bKash, Nagad, and Rocket to complete transactions. These organizations follow their own privacy policies.

3.2 Legal Obligations

We may be required to provide necessary information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.

3.3 Technology Service Providers

Limited technical information may be shared with SSL certificate providers, cloud hosting, and cybersecurity service providers for the secure operation of the site — for service operation purposes only.

3.4 What We Never Do

• We do not sell your information to advertisers or marketing companies
• We do not share your information with third parties for promotional purposes without your consent
• We do not disclose your gaming history to other players
• We do not use your information for any unauthorized purpose

4.1 What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser or device. 49bd uses cookies for the following purposes:

• Essential cookies: Maintaining login sessions and ensuring security
• Functional cookies: Remembering your language and display preferences
• Analytical cookies: Understanding which parts of the site are used most and improving the service

4.2 Cookie Controls

You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may prevent login and payment features from working properly.

5.1 SSL Encryption

All data sent to and received from 49bd.cam is protected by SSL (Secure Socket Layer) encryption technology. You can confirm this by checking for the padlock icon (🔒) in your browser's address bar.

5.2 Data Storage Security

Your information is stored in encrypted form on secure servers. Internal access controls ensure that only authorized personnel can access the necessary information.

5.3 Response to Security Breaches

If a data breach is detected, we will take immediate action and notify affected users as quickly as possible. Our security team conducts 24/7 monitoring.

6.1 Right to Access Your Information

You may request to view the personal information stored in your account at any time through our support team.

6.2 Right to Correct Your Information

If any of your information is incorrect or outdated, you may request a correction. Changes to information required for account verification may require an additional verification process.

6.3 Account Closure and Data Deletion Request

You may request to close your account. However, certain information may need to be retained for a set period to meet legal and financial obligations. Account closure requests can be made via live chat or email.

6.4 Opting Out of Promotional Communications

To stop bonus and promotional emails, click the unsubscribe link at the bottom of any email or contact the support team. Important account-related notifications will always be sent.

7.1 Information for Active Accounts

We retain all your information for as long as your account remains active. This helps us provide you with a smooth gaming experience and accurate transaction history.

7.2 Information for Closed Accounts

After an account is closed, financial transaction records and identity-related information are retained for the period required by applicable law. After that period, the information is securely deleted.

8 Registration by Minors Is Prohibited

49bd strictly prohibits registration and participation by anyone under the age of 21. If a person registers with a false age, their account will be cancelled and all related information will be deleted. We do not knowingly collect personal information from any minor. If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

9.1 Updates and Notifications

We may update this privacy policy as needed. For any significant changes, you will be notified in advance via your registered email and through the site. Continued use of the platform after changes have been made will be considered acceptance of the new policy.

9.2 Related Policies

This privacy policy applies together with other 49bd policies. For more details, see:

• Terms and Conditions — Full terms for using the service
• Responsible Gaming — Guidelines for safe and controlled gaming
• About Us — Who 49bd is and what we stand for